FREE Shipping and 100% Satisfaction Guaranteed!

Policies


At ASL, our main priority is to provide the best service and highest-quality products on every order. As always, engraving dies, printing plates and your first proof are FREE. Your 100% satisfaction is guaranteed!

Free Shipping Policy
Same Day Shipping & Next Day Delivery
Custom Order Policies
Cancellation Fees
Alteration Fees
Furniture Shipping and Setup Policy
Volume Pricing Discounts
Free Inventory Plans
Payment and Credit Terms
Return Policy

FREE SHIPPING POLICY
ASL is pleased to pay shipping expenses on all orders shipped within the contiguous 48 states. Express delivery, orders shipped outside the contiguous U.S., special marketing and promotional products and furniture orders will be charged actual freight. For furniture orders, please see our shipping and set up policy below. All orders under $50.00 will incur a $9.95 handling charge.

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SAME DAY SHIPPING & NEXT DAY DELIVERY
Your in-stock and inventoried orders received by 4:00 will be shipped out the same day from one of our nationwide locations. Corporate Kit and Estate Planning Portfolio orders received by 3:00 pm ET are shipped out the same day. Please call for production lead times. Guaranteed Priority Service is available to expedite production for customized items at an additional charge.

We have next day delivery to most major metropolitan areas throughout the United States. To guarantee next day delivery, we recommend overnight shipment.

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CUSTOM ORDER POLICIES
As always, typesetting (maximums may apply), your first proof and standard shipping are Free and there are no charges for production set-up, dies or plates unless otherwise noted upon order. Special marketing products and promotional products will incur actual freight charges.

All custom orders are subject to a 10% over/under variation in the quantity ordered and are billed accordingly. Over/under runs are necessary because of the nature of the manufacturing process.

Cancellation Fees

An order will be cancelled upon your firm's request or by our Proof Department if no response is received within 60 days of the last proof that is sent. Cancellation will result in a minimum $55.00 charge per custom ordered item, plus any charges incurred during the production process including, but not limited to, ordering of special stock, restocking charges, typesetting time, etc.

Alteration Fees

If you choose to make changes to your free first proof, a minimum $14.00 charge will be incurred for each of the following functions: Text Changes, Repositioning, Typestyle Changes, and Requesting Additional Proofs. Charges will vary depending on the time and material required.


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FURNITURE SHIPPING & SET UP POLICY
All stock furniture, floor mats or other items unable to be shipped via UPS will need to be quoted for inside delivery or set up.


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VOLUME PRICING DISCOUNTS
Our money-saving volume pricing is designed to give you the most opportunities to save on hundreds of office essentials. Within selected product categories, you can combine styles and sizes to achieve the best volume pricing. For example, if you purchase 3 dozen 8 1/2" x 11 3/4" perforated white legal pads and 3 dozen 8 1/2" x 11 3/4" perforated canary legal pads, you will receive the 6 dozen price rather than the 1 dozen price on each pad.

If your firm purchases at quantities above our published volume discounts, you may be eligible for additional discounts. Inquiries should be directed to our Customer Care Center at 800.222.0510.

Registered users of www.aslegal.com are eligible for additional opportunities to save. Register now for your personal offers. Special offers on products or services cannot be combined and do not apply to special pricing agreements.

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FREE INVENTORY PLANS
Our inventory plans are designed to save you money, time and valuable office space. Order a year's supply of an item to take advantage of the best volume discount and eliminate production lead times. Then we will ship it to you, as you need it, throughout the year. You can even arrange standing deliveries to automate the dates and quantities for shipment. Minimums apply.

ASL will inventory stock or custom items up to one year from the date of purchase for a stock item or the date of warehousing for a custom item. Items requiring inventory beyond one year may incur a warehouse charge and/or shipping charges.

You can instantly and easily manage your inventory plans online at www.aslegal.com. You will have access to remaining balances and be able to make releases to any office location. Your firm will also be notified when it is time to reorder based on your usage.

Call your Customer Care Representative for details.


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PAYMENT AND CREDIT TERMS
On account purchasing is available pending approval by our Credit Department. Payment is due in full within 30 days from the date of invoice. Late payments are subject to a time price differential charge (TPC) equal to 1 1/2% per month of all overdue balances and may affect your ability to continue to purchase on account. All orders are subject to acceptance by ALL-STATE LEGAL at our corporate office in Cranford, New Jersey.

We also accept these major Credit Cards at the time of ordering.
Visit Ameriacn Express Online Visit Visa Online Visit Mastercard Online


We do not accept credit cards for payment of balances on account. Your acceptance of our shipment is considered to be acceptance of and agreement to the above terms and conditions.

If these terms are not acceptable, please contact us within (10) days of the invoice date:

ALL-STATE LEGAL
Attention: Credit Department
One Commerce Drive
Cranford, NJ 07016-3571
800.222.0510; 9:00 am ET - 5:00 pm ET, Monday - Friday

Payments are automatically applied to the oldest outstanding invoice unless you indicate that you are paying specific invoices by putting a (v) next to those on your monthly statement. Any Credit Memos are automatically applied to the original invoice. If the original invoice has already been paid, the credit memo will be applied to the oldest unpaid invoice(s).

PDF invoices and statements are sent via email to the contact(s) requested during our electronic billing/statement signup. To register, visit www.aslegal.com/ebilling. paper invoices and/or statements are available upon request by contacting our Credit Department.



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RETURN POLICY
We guarantee 100% satisfaction on every order. Each order you submit receives individual attention, including ongoing inspections and quality checks. However, if we have not met your requirements, please let us know immediately, and we will replace your order or issue a credit or refund. Stock items may be returned within 90 days in the original package in resalable condition with packing slip or invoice. A restocking fee may apply. (This does not cover software products, please see packaging for details.)

We take care in packing all orders to guarantee safe arrival. Please inspect your packages upon receipt and immediately report any damage to our Customer Care Center at 800.222.0510 between the hours of 8:00 am ET - 7:00 pm ET, Monday - Friday. The back of your packing slip will provide the following instructions regarding how to return stock items.

How to Return Stock Items: (To return personalized items, contact Customer Care Center)

1. Return the carton(s) via UPS or Parcel Post to:

ALL-STATE LEGAL
Attn: Returns Department
One Commerce Drive
Cranford, New Jersey 07016

2. You will be asked to indicate your reason for return on the packaging slip as follows:
    Incorrect Item Was Received    Quality of Item Was Not What Expected
    Incorrect Quantity Was Received    Item Was Produced Incorrectly
    Changed My Mind/Over Ordered    Changed My Mind

3. The packing slip will give you a choice to request a replacement item(s) or you can call our Customer Care Center.

4. Please include your packing slip or invoice with your return.

All inquiries relevant to returns or pick-ups should be directed to our Customer Care Center at 800.222.0510, 8:00 am ET - 7:00 pm ET, Monday - Friday.



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To start your order, click shop now to view our full selection of items.

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Significant Savings

Please call our Customer Care Center at 800.222.0510 or contact us to learn how volume purchase plans can result in significant savings for your firm. If you choose to purchase a quantity greater than shown, discounted pricing will be applied after this order is submitted and will be reflected on your invoice.